Terms and conditions – Barceló Torre Madrid
| Field | Description |
|---|---|
| Bond issuer | Integral Global Mas Service Hospitality, S.L. |
| Exclusive use | Valid only at the Barceló Torre Madrid, located in the Barceló Torre Madrid Hotel (Madrid). Not applicable at other spas or other services managed by Masshotel. |
| Validity | The voucher is valid for 6 months from the date of purchase. Extensions will not be accepted unless expressly authorized in writing by the company. No exchanges or refunds are allowed. |
| Application | The voucher can be used to pay for spa services, subject to prior reservation and availability. It is recommended to inform about the use of the voucher at the time of making the reservation. |
Modifications and Terms of Use
| Situation | Applicable condition |
|---|---|
| Expansion of experience | The client may extend the duration of the treatment by paying the price difference, subject to availability. |
| Reduction of reserved treatment | It will not be possible to reduce the duration of the reserved service or request a partial refund for the unused time. |
Limitations
| Condition | Detail |
|---|---|
| Non-refundable | The voucher cannot be returned or exchanged for cash, in whole or in part. |
| Not applicable to services already contracted | It cannot be used to pay for treatments or services that have already been paid for or formalized previously. |
| Non-transferable | The voucher is not personal or non-transferable. It can be assigned to third parties. |
| Non-rechargeable | Additional balance cannot be added nor its value modified once issued. |
| Loss or misplacement | Integral Global Mas Service Hospitality, S.L. is not responsible for loss, theft, or misuse of the voucher. |
Other Conditions
| Theme | Detail |
|---|---|
| Reservations | It is essential to book in advance and present the voucher at the spa before starting the treatment. |
| Expiration | After the expiration date, the voucher will be considered expired and worthless. |
| Changes to conditions | The company reserves the right to modify these conditions without prior notice, publishing them on its official website. |